Do NOT use your computer whilst ComboFix is running.Do NOT mouse click ComboFix's window whilst it is running.Copy the contents of the log and paste in your next reply. Upon completion, a log ( ComboFix.txt) will be created in the root directory ( C:\).Allow ComboFix to complete it's removal routine (please refer to Important Notes:).Right-Click ComboFix.exe and select Run as administrator to run the programme.For instructions, please refer to the following link. Temporarily disable your anti-virus software.
Please download ComboFixand save the file to your Desktop.
Note: Please read through these instructions before running ComboFix.Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.īy mistake I attempted to boot to safe mode and run FRST but of course that didn't workĪre you unable to boot into Safe Mode? What happens? In your next reply please include the following logs. A log will be created and saved to the root directory (usually C:\).If objects are found, change the action to skip.Click Start Scan. Do not use the computer during the scan.Place a checkmark next to Detect TDLFS file system and Verify file digital signatures. Right-Click TDSSKiller.exe and select Run as administrator to run the programme.Please download TDSSKillerand save the file to your Desktop.Copy the contents of both logs and paste in your next reply. Two logs ( FRST.txt & Addition.txt) will now be open on your Desktop.Upon completion, click OK, then OK on the Addition.txt pop up screen.Click the Scan button and let the programme run.Ensure the Addition.txt box is checked.Right-Click FRST.exe and select Run as administrator to run the programme.Please download Farbar Recovery Scan Tool (x32)and save the file to your Desktop.Copy the contents of Fixlog.txt and paste in your next reply.A log ( Fixlog.txt) will be created on your USB drive.Enter the Recovery Environment just as you did before.Do not use this script on any other machine doing so may cause damage to your Operating System. NOTICE: This script is intended for use on this particular machine. Click File, Save As and type fixlist.txt as the File Name.StartHKLM\.\RunOnce: => C:\Windows\system32\rstrui.exe (Microsoft Corporation)HKU\removevirus\.\Run: => "C:\Windows\System32\rundll32.exe" "C:\Users\JUDY\AppData\Roaming\mskhet.dll",set_tRNS <= ATTENTIONC:\Users\JUDY\AppData\Roaming\mskhet.dllC:\Users\JUDY\AppData\Local\Temp\ytaiesmt.exeReplace: C:\Windows\erdnt\cache\rpcss.dll C:\Windows\System32\rpcss.dllend Copy the entire contents of the codebox below and paste into the Notepad document.
Independent efforts may make matters worse, and will affect my ability in ascertaining the current situation and providing the best set of instructions for you.
If you have illegal/cracked/keygen or similar software on the computer, please remove/uninstall the software now and read the policy on Piracy. If you are using Peer to Peer (P2P) filesharing software such as uTorrent, BitTorrent or similar you must either fully uninstall or completely disable the programme(s) from running whilst receiving assistance at this forum.įailure to remove or disable such software will result in your topic being closed and no further assistance being provided.